Question 1

What are the recommended system requirements to run PDF Index Generator?

Accepted Answer

- Operating system:
   * Windows os: Windows XP/Vista/Win 7/Win 8/Win 10/Win 11 operating systems.
   * Mac os: Mac OS X 10.5 till 13 or higher operating system.
(Mojave, Catalina, Big Sur, Monterey, Ventura, etc.)
   * Linux os: Debian/Ubuntu or any other Linux operating system.
- Pentium IV processor.
- 1.0 GB of Rams.
- 100 MB free disk space.
- 1024×768 screen resolution.

- Note: PDF Index Generator comes with Java 9 embedded inside it, to be able to run the program. If your computer doesn’t have Java installed on it, PDF Index Generator will still run just fine.

Question 2

How to Install / Run PDF Index Generator?

Accepted Answer

Download the program from here: https://pdfindexgenerator.com/download-trial

1. Windows users:
- Double click the downloaded PDF Index Generator exe installer to install the program in the location you prefer.
- Double click “PDF Index Generator.exe” and the program will start normally.

2. Mac OS X users:
- Double click the downloaded PDF Index Generator “.dmg” file to mount the program.
- Double click “PDF Index Generator.app” file to run the program.
- You can drag “PDF Index Generator.app” to the “Applications” folder shortcut to directly run the program from “Applications” instead of mounting the program every time.

3. Linux users:
- Extract the downloaded PDF Index Generator linux *.tar.gz file.
- Double click the executable file “PDF Index Generator” to run the program.
- A program shortcut is added to the Linux Apps folder for easy access. You can run the program from it later on.

Question 3

When i enter my activation data in the program i get a message: “Wrong activation information”. What can i do?

Accepted Answer

Please copy and paste your activation data that you have received in your activation email, and do not write it manually, to prevent typo mistakes. If you did this, the program should be activated successfully.

Question 4

How to uninstall PDF Index Generator?

Accepted Answer

1. Windows users:
Method 1: Go to PDF Index Generator installation folder, browse to ‘Uninstaller‘ folder, double click on ‘Uninstaller.jar‘, and follow the instructions there.
Method 2: Run ‘Add/Remove programs’ or the corresponding panel, choose ‘PDF Index Generator‘ and uninstall it.

2. Mac OS X users:
Delete “PDF Index Generator.app” file or the “.dmg” file from your Mac.

3. Linux users:
Delete the program folder that you have extracted from the downloaded *.tar.gz file from our website.

Question 5

Mac: Will PDF Index Generator run on Mac OS X 10.5 or 10.6?

Accepted Answer

Yes, PDF Index Generator can run on any Mac OS X. The program comes with Java embedded inside it to make sure it can run on any Mac operating system with no problems at all.

Question 6

Mac: When i run PDF Index Generator on Mac OS X, i get the error “PDF Index Generator.app is damaged and can’t be opened”. How can i fix that?

Accepted Answer

- Since PDF Index Generator is not downloaded from the Mac App Store, your system prompts you with this alert. It is an Apple security check.
- To fix this issue and run our program safely on your Mac OS X please follow those steps:
1. Right click the PDF Index Generator application file and click “Open”. A confirmation message will then appear to you. Just press open for the above message. You might be asked to enter your system password to confirm this.

2.  Once done, PDF Index Generator will run fine, and you won’t be prompted about this when running the program again.

3. If you prefer to allow running any similar applications downloaded from the internet without getting this error anymore please watch this video tutorial: https://www.youtube.com/watch?v=xFpVqkyXFy4

- Note: We’re not distributing our Application through the Mac App Store, because Apple’s fees policy on the Mac App Store is not financially respectful for developers, small and medium companies, and consequently, at the end, for customers.

Question 7

Mac: When i run PDF Index Generator on Mac OS X, i get the warning “PDF Index Generator cannot be opened because the developer cannot be verified”. How can i fix that?

Accepted Answer

Since PDF Index Generator is not downloaded from the Mac App Store, your system prompts you with this alert. It is an Apple routine security check that you don’t have to worry about. Our program is 100% clean from Malware. Apple Inc. explains this issue on their website:
https://support.apple.com/en-us/HT202491

To fix this issue and run our program safely on your Mac OS X please follow those steps:
1. Right click the PDF Index Generator application file and click “Open”. A confirmation message will then appear to you. Just press open for this message.

2. Once done, PDF Index Generator will run fine, and you won’t be prompted about this when running the program again.

3. If you prefer to allow running any similar applications downloaded from the internet without getting this error anymore please watch this video tutorial: https://www.youtube.com/watch?v=wIKV8H3IynQ

- Note: We’re not distributing our Application through the Mac App Store, because Apple’s fees policy on the Mac App Store is not financially respectful for developers, small and medium companies, and consequently, at the end, for customers.

Question 8

When i install PDF Index Generator on Windows 10 i get a “Java JRE v1.8 at least is required” error. How can i fix that?

Accepted Answer

Even that they have installed the latest Java edition they get this error. It occurs mostly because of having a corrupted Java version installed on this computer. To fix this error please follow this:
- Uninstall all versions of Java JRE that you might have from the Settings -> System -> Apps & features.
- Clean the registry using a tool like CCleaner (Free).
- Re-install the latest Java JRE version from here.
- Try re-installing PDF Index Generator once again, and the error should disappear.

If the issue still persists for any reason please open PDF Index Generator’s installation folder and run the program from the file “PDF Index Generator.jar“. It should run just fine.

Question 9

How can i run the program with high memory allocated?

Accepted Answer

- Run the program.
- Click (Tools -> Settings) to run the program settings.
- In the General Tab you will find the “Memory” field. The default value is 512MB. You can change this to a higher value: 700 or 1000 or 1300, so use a value suitable for your memory(Maximum 60% of your memory), then save your settings.
- Close the program, then restart it to apply the changes.

Question 10

What are the supported PDF languages that PDF Index Generator can Index?

Accepted Answer

Since version 2.6 of PDF Index Generator, the program can read & write any language from/to the PDF file. The program supports Latin languages like Catalan, Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish and Swedish. It also supports non-Latin languages like Czech, Hungarian, Turkish and Polish. It even supports Right-To-Left languages like Arabic, Hebrew and Persian.

Question 11

Can i index a phrase having multiple words, like “Medical representative“?

Accepted Answer

By default PDF Index Generator indexes 1 word only, but you can force the program to index a phrase, by following those steps:
- Click Tools -> Settings -> Include/Exclude Words -> Include words.
- Click Add to add a new category of words.
- Write any words/phrases you want to index, each one in a separate line, then click Save.
- Click Ok to apply the settings.
- Start indexing your book normally, and in Step2 enable the second option ‘Index specific words in the book‘. The 2 links below it will become enabled.
- Click the Include words link.
- The Include words window is opened.
- Enable the category that you have created, then click Ok.
- Continue your indexing process normally, and you will see the phrases that you have specified appear in Step3 index results.

Question 12

Can i index a name like “William Shakespeare” and convert it to “Shakespeare, William“?

Accepted Answer

There are 2 ways to accomplish this:

1. Using Include Words:
- Use this method if you have a list of all the names to Index.
- Choose Tools -> Settings -> Include/Exclude Words -> Include words.
- Click Add to add a new category of words.
- Write all the names to Index like William Shakespeare, each name in a separate line, then click Save.
- Click Ok to apply the settings.
- Start indexing your book normally, and in Step2 enable the second option ‘Index specific words in the book‘. The 2 links below it will become enabled.
- Click the Include words link.
- The Include words window is opened.
- Enable the category that you have created, then click Ok.
- Continue your indexing process normally, and you will see the names that you have specified appear in Step3 table of results.
- In Step3 click Filter table results found beside the Search box, and select By Include category, then select the category name that you have created. That will filter the table of results to show only the names of your created category.
- Select all the records in the table(Ctrl + A).
- Click Format words in the tools bar and select Deal as a name – Format 2 from the appearing list.
- You will see all the selected names in the table like William Shakespeare are converted to Shakespeare, William as requested.

2. Using Include Queries:
- Use this method if you want the program to approximately detect the names in your book.
- Choose Tools -> Settings -> Include/Exclude Words -> Include words.
- Click Add Query to add a new Query.
- Specify the query name, i.e: “Names Query”.
- From the Template combo box select Name 2. That query should grab all names from your book like William Shakespeare and automatically inverse them like Shakespeare, William.
- Click Save.
- Click Ok to apply the settings.
- Start indexing your book normally, and in Step2 enable the second option ‘Index specific words in the book‘. The 2 links below it will become enabled.
- Click the Include words link.
- The Include words window is opened.
- Enable the query that you have created, then click Ok.
- In Step3 you should see all the names in the table like Shakespeare, William as requested.

Note: Please note that the Name 2 query may detect other words that appear like names but they are not, for example it may index United States and automatically convert it to States, United as it looks like a name where its both words start with a capital letter also. So be aware when using the Include queries.

Question 13

How can i index a word containing an apostrophe, like “compare Sainsbury’s and Harrods”?

Accepted Answer

By default PDF Index Generator skips indexing any apostrophes in the book as they are mostly not important as in the words (he’s, haven’t, i’m, …), but if you want to force indexing a word having apostrophe, PDF Index Generator allows you to do this through 2 ways:

1. Define your list of words manually(Include category):
- Choose Tools -> Settings -> Include/Exclude Words -> Include words.
- Click Add to add a new category of words.
- Write the words containing the apostrophes to force indexing them, each one in a separate line , then click Save.
- Click Ok to apply the settings.
- Start indexing your book normally, and in Step2 choose the second option Index specific words in the book. The 2 links below it will become enabled.
- Click the Include words link.
- The Include words window is opened.
- Enable the category that you have created, then click Ok.
- Continue your indexing process normally, and you will see the word Sainsbury’s appear in the index results.

2. Define an Include query:
- Use this method if you have many words containing apostrophes and you can’t write them manually using an Include category.
- Choose Tools -> Settings -> Include/Exclude Words -> Include words.
- Click Add Query to create a new query.
- Use the Query generator tool to create your query in seconds that will index such words. You can check this guide for more details on how to create a query
- Click Ok to apply the settings.
- Start indexing your book normally, and in Step2 choose the second option Index specific words in the book. The 2 links below it will become enabled.
- Click the Include words link.
- The Include words window is opened.
- Enable the query that you have created, then click Ok.
- Continue your indexing process normally, and you will see the words containing apostrophes appear in the index results.

Question 14

How can i index a word containing digits, like “TT72“?

Accepted Answer

By default PDF Index Generator skips indexing any digits in the book as they are mostly not important, but if you want to force indexing a word having digits, PDF Index Generator allows you to do this through 2 ways:

1. Define your list of words manually(Include category):
- Choose Tools -> Settings -> Include/Exclude Words -> Include words.
- Click Add Category to add a new category of words.
- Write the words containing the apostrophes to force indexing them, each one in a separate line , then click Save.
- Click Ok to apply the settings.
- Start indexing your book normally, and in Step2 choose the second option Index specific words in the book. The 2 links below it will become enabled.
- Click the Include words link.
- The Include words window is opened.
- Enable the category that you have created, then click Ok.
- Continue your indexing process normally, and you will see the Alphanumeric words that you have defined in your category appear in the index results.

2. Define an Include query:
- Use this method if you have many words containing digits and you can’t write them manually using an Include category.
- Choose Tools -> Settings -> Include/Exclude Words -> Include words.
- Click Add Query to create a new query.
- Choose the Alphanumeric words template to load its query, then click Save. This template already comes with the program to index such words, to make things easy for you.
- Click Ok to apply the settings.
- Start indexing your book normally, and in Step2 choose the second option Index specific words in the book. The 2 links below it will become enabled.
- Click the Include words link.
- The Include words window is opened.
- Enable the query that you have created, then click Ok.
- Continue your indexing process normally, and you will see the Alphanumeric words appear in the index results.

Question 15

How can i import my own list of words inside the program to force index them?

Accepted Answer

Please follow those steps:
- First you will have to create an XML or TXT file that contains your list of words that you want to import inside the program. Such file has some specifications you must follow so the program can read it. Please check the program Help to check those specifications. They are explained there in details.
- Open the program.
- Choose Tools -> Settings -> Include/Exclude Words -> Include words.
- Click ‘Import Categories‘ and select your *.TXT or *.XML file that you have created.
- Click ‘Save‘ then ‘Ok‘ to apply your settings.
- Start indexing your book normally, and in Step2 choose the second option ‘Index specific words in the book‘. The 2 links below it will become enabled.
- Click the Include words link.
- The Include words window is opened.
- Enable the category that you have created, then click Ok.
- Continue your indexing process normally, and you will see the words of the imported list appear in the index results.

Note: If you think importing a file is difficult, we encourage you to manually write any words/phrases you want to index in the same window that you have opened to import a file by creating a new category manually and writing all the words/phrases each in a separate line.

Question 16

How can i force exclude a list of words from the Index?

Accepted Answer

Please follow those steps:
1. Run the program and Choose:
Tools -> Settings -> Include/Exclude Words -> Exclude words.

2. Click Add Category to add a new category of words, then:
- Specify the category name. Make it meaningful to what the words refer to.
- Write any words/phrases you want to exclude, each in a separate line, then click Save.
- Click Ok to apply the settings.

3. Now start indexing your book normally, and in Step2:
- Select the second option Index specific words in the book. The 2 links below it will become enabled.
- Click the Exclude words link.
- The Exclude words window is opened.
- Enable the exclude category that you have created, then click Ok.

4. Continue your indexing process normally, and check the index results in Step3.

Question 17

Can i create a Header word and define Sub-Header words for it?

Accepted Answer

A Sub-Header word is a word that will be written indented inside the Index as a child for a Header word. The program allows 4 levels of words in the Index(Header, Sub-Header, Sub-Sub-Header, Sub-Sub-Sub-Header), each level will be written under its parent indented. Here is how you can create it:
1. Generate your index normally till you reach Step3 in the program.
2. Double click a word (ex: Transportation) to edit it. The Edit word dialog will appear to edit that word.
3.Set the Word type selection box value to Header word. The Sub-Headers button beside the Word type selection box will become enabled.
4.Click on the Sub-Headers button to define all the sub-header words for the Transportation word. The Sub-Headers dialog will appear.
5.Enable all the sub-header words that you want to specify for the Transportation word.
6.Click Apply to apply the changes.
7.Repeat the above steps for all your Header / Sub-Header words, then when you write the final index to a PDF file, you will find the specified Sub-Header words indented under their Header words as you have wanted.

Question 18

Can i index a book having more than 1 page inside the PDF page?

Accepted Answer

Every PDF page can be considered as 1 book page. We can not detect how many pages are inside a PDF page. But in fact there is a hard way to index such books, we have tested it and it worked fine. If you are facing this situation, please contact us (https://pdfindexgenerator.com/contact-us) and we will guide you through how to overcome this.

Question 19

My book is 1000 pages. Can PDF Index Generator index that?

Accepted Answer

PDF Index Generator has been tested on PDF books more than 3000 pages, and it just did fine. The process will take a couple of minutes to finish your work.

Question 20

Why do i get wrong pages numbers in the generated index?

Accepted Answer

1. Did you use the link “Advanced pages numbers” found in Step1?
Please click on it to enter all the pages numbers of your book. If you have entered those numbers right as they appear in your book, you will see right pages numbers in Step3, and in the final Index.
Note: You can watch this video tutorial: https://pdfindexgenerator.com/video-tutorials/?v=advanced_page_numbers_feature 
to learn how to use this feature.

2. In Step3 even if the pages numbers appeared wrong for any reason, you can use the button Increment/Decrement pages numbers found on the Tools bar to fix that.

Question 21

Why do i get repeated words like “car” and “Car” in Step3?

Accepted Answer

Please note that the program is case sensitive by default, so a word “car” is not similar to “Car” because of the capital letter. You can currently overcome this by one of the following actions:

1. Go to the program settings, select “Tools/Settings/Generating Index” and enable the option “Ignore case sensitivity“. This will make good difference, as it will deal with all book words as small letters, which will result both the 2 words “car” & “Car” be considered the same word. So just enable this option, and check the results in Step3.
2. In Step3 click the “Merge duplicates” button in the top bar. This button will show a dialog with all the duplicate words in the results table to merge them all automatically , and the suggested final word for each duplicate words. This feature will make things very easy for you.

Question 22

How can i reduce the index results i am getting in Step3?

Accepted Answer

You can follow those practices to do that:
1. Run the program and click “Tools -> Settings -> Generating Index” and set the option “Ignore words containing less than” to 4 letters. This will eliminate all words having less than 4 letters in the book, like “the”, “run”, …

2. In Step2 select the second option “Index specific words in the book” and choose to Exclude those categories:
Adjectives – Adverbs – Basic English words – Conjunctions – Contractions – Interjections – Prepositions – Pronouns – Verbs

And please enable the option “Exclude words plurals”, so if “ball” is excluded in the above lists, “balls” will also be excluded automatically, then save your settings. The words that you will exclude here are mostly not important to you in the Index.

3. Generate your Index normally to move to Step3.

4. In Step3, please click the “Merge duplicates” button found in the Tools bar. This button will merge all duplicated words like “car” & “Car” that have same letters but different case sensitivity. Just click “Merge Now” button in the opened dialog. This will eliminate many words from the table.

5. In Step3, please click the “Merge plurals” button found in the Tools bar. This button will merge all words that have both singular and plural forms in the results table like “car” & “cars”. Just click “Merge Now” button in the opened dialog. This will eliminate many words from the table.

6. If you still see some unimportant words in Step3, you can simply right click this word(Or any group of words) and select “Ignore words”. That will add those words to an ignore list to automatically ignore them when indexing any other book later.

All the above suggestions should shrink the results you see in Step3.

Question 23

Can i use PDF Index Generator to index a *.doc file(Document) book?

Accepted Answer

Unfortunately, this is not supported yet. We are deeply thinking of creating another program to accomplish this, so this may be available soon. Currently you can use some of the available free programs to convert your *.doc file to a PDF book, then use PDF Index Generator to create an Index for it.
Note: If you are using Microsoft Word, you can simply save your document as a PDF file from the “Save As” menu.

Question 24

Can i use PDF Index Generator through the Command Line?

Accepted Answer

Yes, since version 1.8 of the program you can run the program through the Command Line (Terminal) through any operating system. You can write a command in the Command Line or write a script file to execute it directy from the Command Line, without any interaction needed from the program Interface.
For more details please check the online help page (https://pdfindexgenerator.com/program-tutorials?t=command_line_mode) for how to use the program in the Command Line mode.

Question 25

How can i run the program in Command Line Mode in Mac OS X?

Accepted Answer

Please follow these steps:
1. First download the program Mac edition from our website, run it, then drag and drop it to the “Applications” folder.

2. Run Terminal(By clicking Applications -> Utilities -> Terminal).

3. Write these commands in the Terminal window that appears:
- cd ../../Applications
(Then press Enter)
- cd “PDF Index Generator.app”
(Then press Enter)
- cd Contents/Resources/Java/
(Then press Enter)
- java -jar “PDF Index Generator.jar” cmd input_pdf_path=…
(Write the indexing command instead of the “…”, then press Enter)

4. You can check the help section to learn the Command Line Mode parameters.

Question 26

Can i merge more than one index together?

Accepted Answer

Yes, you can do this, by following these steps:
1. Index your first book normally and in Step3 click Export words button found in the Tools bar.
2. By clicking the Export words button a window will appear which will allow you to export all or some of the words in the table of results to an external file. You can also determine what data to export, i.e: word title, pages, count, type.
3. You can export your book words to a *.txt file or a *.pdfig file. We recommend using the *.pdfig file.
4. Create your new index project and when you reach Step3, click Import words button found in the Tools bar.
5. The Import words button will allow you to import your first project exported words file to the current Index.
6. When you import the words file, you will see your first project words are now merged with the current Index as required.

Note: If the 2 Index projects have duplicate words, then the duplicated words will not be overwritten by the imported words, but the duplicated words will be imported as new words. To remove the duplicated words you can click the Merge duplicates button found in the Tools bar.

Question 27

Can i split the book indexing work with my colleague, where each of us could work on a different computer?

Accepted Answer

Yes, that’s possible, by following those steps:

1. You can split the indexing work with your colleague, where you index the 1st half of the book, and your colleague indexes the 2nd half of the book.
2. Another way is that the you index terms from A to L, and your colleague indexes terms from M to Z.
3. To accomplish this you should create a PDF Index Generator project, index your part of the book, make all the modifications required in Step 3, and when done you should click the Export words button found on the toolbar.
4. By clicking the Export words button a window will appear which will allow you to export all or some of the words in the results table to an external file.
5. You can export the indexed terms to a csv file or to a text file or to a *.pdfig project file. We recommend using the *.pdfig project file.
6. You should then handle the output file to your colleague, who has already finished indexing his part in a different project on his computer.
7. Your colleague should now open his project in Step 3, click Import words button found on the toolbar.
8. The Import words button will allow him to import your project to Step 3.
9. When he imports your file in Step 3, he will see your project terms are now combined with his terms in the results table of Step 3.

Note: If the 2 Index projects have duplicate terms (Terms having same titles), then the duplicated words will not be overwritten by the imported words, but the duplicated words will be imported as new words. There is a program setting to control this behavior, you can check it through:
Tools -> Settings -> Editing Index -> When importing a word that already exists in the results table
You will see 4 options to choose a suitable action to execute then in that case.

Note: You can apply the same steps mentioned above to split the indexing work on more than 2 persons.

Question 28

Can i have 1 big index for my 20 volumes book?

Accepted Answer

PDF Index Generator is specialized in creating a single PDF file index, but at the same time this scenario is also possible to be achieved. You can do this through the following:
1. Merge your 20 PDF files all together into one big PDF using any PDF merger tool.

2. In Step1 of PDF Index Generator browse and select your big PDF book to index it.

3. In Step1 click the Advanced pages numbers link to edit the default pages numbers defined for this book. By default you will see Arabic numbers defined for it. If your big book has 1200 pages, then the default pages numbers defined for it will be: 1, 2, 3, 4, …, 1200, each page number in a separate line. You can change those default numbers to any value you want. In your case you will change them to something like this:
Vol1_Page1
Vol1_Page2
Vol1_Page3
…
Vol2_Page1
Vol2_Page2
Vol2_Page3
…
Vol3_Page1
Vol3_Page2
Vol3_Page3
…
If you had any problems defining them please let us know and we can send you a file list with those custom pages numbers in a couple of minutes.

4. Index your book normally, and in Step3 of the program you will see indexed words appear like this:
Franklin, Benjamin, Vol1_Page120, Vol1_Page142, Vol4_Page23, Vol6_Page218

5. In Step4 of the program you can write the final index to a new PDF file or to a new text file.

That will do the trick for you

Question 29

After clicking an index entry link and it takes me to the corresponding page in the book, is there a fast way to go back to the index entry in the index section?

Accepted Answer

Yes, most pdf viewers have this functionality. For example:
1. Adobe Reader: In Adobe reader right-click on the tool bar, under “Show Page Navigation Tools” enable the “Previous View” button. Here is a small video tutorial showing how this works in Adobe reader version 2017.012:
https://youtu.be/jg7mOf6nCqc

Note: You can simply click Alt + Left arrow as a shortcut to go back to the previous page.

2. Mac Preview: Click Command + [ to go back to the previous page.

3. Foxit reader: Open Foxit, then go to view tab. You can see on the top left corner of the windows the “previous view” button.

Question 30

Why do i get an error when running the program with Java 8?

Accepted Answer

If you are running PDF Index Generator version 2.1 or an earlier version, and you have Java 8 installed on your computer, then you will mostly get an error message. This happens because Java 8 was released after version 2.1 was out, causing some errors with PDF Index Generator. This was handled in version 2.2 of PDF Index Generator, so version 2.2 now runs fine with Java 8.

We suggest you upgrade to the latest version of PDF Index Generator (https://pdfindexgenerator.com/download-trial) to overcome this, or downgrade to Java 7 (http://www.oracle.com/technetwork/java/javase/downloads/java-se-jre-7-download-432155.html) or Java 6 (http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419409.html) if you want to use an earlier version of PDF Index Generator.

Question 31

Can i have the program interface in another language?

Accepted Answer

The program interface is currently available in English, French, German and Italian languages. If you’d like to have the program interface in another language, please contact us, mention the language that you prefer to have for the program interface, and we will provide it for you in 2 days.

Question 32

Do you support other payment methods like PayPal?

Accepted Answer

You can order the program through our order page (https://pdfindexgenerator.com/order). It has various payment methods allowed, like Paypal and others.

Question 33

Can i request a refund?

Accepted Answer

Please check our refund policy here (https://pdfindexgenerator.com/license#refund).You absolutely have the right to request a refund. Please contact us (https://pdfindexgenerator.com/contact-us), request the refund, and mention the refund reason. We will process your refund request in less than 24 hours.

Question 34

Do you have an affiliate program?

Accepted Answer

Yes, we have a trusted third party affiliate program, and your commission is guaranteed to be safe. Please visit this page (https://pdfindexgenerator.com/affiliate-program) for more details.

Question 35

Should i install Java in order to run PDF Index Generator?

Accepted Answer

Since version 2.9 of PDF Index Generator; Java comes embedded inside the program, for the Windows, Mac OS X, and Linux editions, so you don’t have to bother yourself with downloading & installing the right Java edition to be able to run PDF Index Generator.

If you’re using a version of PDF Index Generator older than 2.9 then you should download and install Java on your machine in order to be able to run PDF Index Generator. In that case you can download Java from here:
https://java.com/en/download/

Question 36

How can i increase the speed of the PDF Index Generator program?

Accepted Answer

You need to increase the memory allocated to the program in order to get faster performance. To do that:
1. Run the program.

2. Click (Tools -> Settings) to run the program settings.

3. In the General Tab you will find the “Memory” field. The default value is 800 MB. You can change this to a higher value: 1000 or 1200, so use a value suitable for your memory(Maximum 60% of your memory), then save your settings.

4. Close the program, then restart it to apply the changes.

Question 37

When i run the program on Windows OS, i’m getting error “Java JRE v1.8 at least is required”. How to fix this?

Accepted Answer

- Inside Windows operating system you might get this error message when running the program.

- This error appears if you’re installing our program on a 32-bit computer. Just uninstall the current version of the program that you've installed, then download and install the 32-bit edition of our program from here:
https://pdfindexgenerator.com/download-trial#32_bit_div

Question 38

When installing the program on Windows OS, i’m getting a Windows Defender warning "Windows protected your PC". Is the program safe to install?

Accepted Answer

This is a common message from Microsoft Defender SmartScreen that appears when installing software from an unknown publisher. Since we haven’t purchased a Windows code-signing certificate—mainly because our program is built for multiple operating systems—Microsoft flags the installer as “unrecognized.” Rest assured, the program is completely safe and contains no malware or harmful content. You can confidently bypass the warning by clicking “More info” and then selecting “Run anyway.” As more users install and trust the software, Microsoft will eventually recognize it, and this warning will appear less frequently. To assure PDF Index Generator safety, we have scanned our program using 72 famous Antivirus programs, and our program is 100% clean.

FAQs

Customer links

Blog Posts

Testimonials

Testimonials Widget

John Peterson

John Peterson

Pam Bender

Pam Bender

Michael Kang

Michael Kang

Branko Pecar

Branko Pecar

Jeffrey Kaplan

Jeffrey Kaplan

Justice Ralph Forbes

Justice Ralph Forbes

Faraaz Damji

Faraaz Damji

David Potter

David Potter